Frequently Asked Questions

Everything you need to know about bringing comfort home.

What is the typical shipping timeframe for furniture and decor?

Most orders are processed within 2-3 business days. Depending on your location, standard delivery typically takes 5-10 business days, while larger furniture items may require additional time for specialized freight handling.

What is your return policy for home goods?

We offer a 30-day return window for most items in their original packaging. Please note that for hygiene reasons, textiles such as bedding and pillows must be unopened to qualify for a full refund.

Do you offer international shipping?

Currently, Simpleprojectus ships within the continental United States. We are working on expanding our logistics to support international customers in the near future.

How can I track my order status?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to our carrier's tracking portal to follow your package's journey.

Are the materials used in your products eco-friendly?

We prioritize sustainability by partnering with manufacturers who use responsibly sourced wood, organic cotton, and recycled packaging materials whenever possible.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern payment options like Apple Pay and Google Pay for a seamless checkout experience.